GoServe Online:

  • A five week, independent study course.
  • Participants log into Yammer for materials, forums and related activities.
  • Digital badges are earned for weekly programs.

GoServe 2D:

  • A two day workshop incorporating segments from the online course. Workshop structure is designed for specific business groups or work environments.


  • A one day, customized session that follows specific goals and objectives. Design and structure are created in pre-planning sessions.






  • Account Managers and Coordinators
  • Customer Care Specialists
  • Call Center Teams
  • Client Service Groups
  • Concierge Specialists
  • Conference Managers
  • Event Specialists
  • Meeting Planners
  • Receptionists
  • Social Media Managers and Specialists
  • Sales Professionals
  • Sales and Marketing Managers

           August 21, 2017

  • .GoServe 1D - The Amalgamated company partners with the Digital Team for monthly 1D sessions.

Lindsay Morton Cooke - Director, Business Systems
Grace Reilly - Business Systems Specialist

Ryan Hoskins - Project Coordinator



The Team

















Copyright 2017.  Ovation Systems

GoServe Build Sales
and Customer Engagement.


The program includes a full course and workshops focusing on the customer experience, social media systems, and content management.


Participants work independently or in a team structure. Weekly segments include topical materials, checkpoints, case studies and associated tools.


It includes digital badges awarded for segment completion, and optional guides for team leaders and managers.



GoServe Graduates




















Program Components