Performance Training For Sales,
Marketing and Service Professionals

 

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 GoServe
 

Customer
Connections

 







 

Sales
Mapping

 







 

Loyalty and
Retention

 







 

Service
Standards

 







 

Social
Care

 







 

Team

Management
 







 

News and Events
 

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  • GoServe Summer Session:

    July 12 - August 13

    Contact the GoServe team for
    a briefing or more information.

     
 

 


 

 

 

 

 

 

Copyright 2021.  Ovation Systems

The GoServe System

 

Consists of workshops, learning tools, and networking events. It equips participants with transactional, social marketing and mobile engagement skills.

 

 

 

 

 

 

Program Components
 

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Program participants work independently or in a team. Weekly segments include topical materials, checkpoints, case studies and associated tools. 

 

The program is an excellent resource for staff onboarding and continuing education. Program tracts are flexible and customized for individual work environment and job responsibilities.
 

The process begins with pre-session planning to establish goals, checkpoints and outcomes. We assess learning culture, operations, and sales objectives. Once pre-session planning is completed, participants have a clear overview of requirements for successful completion.

 

Measuring Success

 

  • Participants earn digital badges for segment completion.
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  • Program managers are available for consultation, and provide facilitation guides and resources.
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  • Post-session reviews assess concepts and skills, and align them with sales, marketing and learning objectives.