Online Course
A five week, independent study course.
- Participants log into Yammer for materials, forums and related activities. Digital badges are earned for weekly programs.
Workshops
In-house events including segments from the online course. Structured content is designed for specific businesses or work environments.
- GoServe courses and workshops include a pre-planning process to structure content, objectives and related outcomes.
Subscription
GoServe subscribers have anytime access to program materials and resources.
- Ongoing collaboration with GoServe administrators.
- Participation in online forums and networking events.
- Monthly checkpoints and customized workshops.
August 11, 2018
- .GoServe - Ovation offers specialized
on-site workshops on Social Engagement, Call Center Performance Coaching, and Customer Data Systems.
Lindsay Morton Cooke - Director, Business Systems
Grace Reilly - Systems Specialist
Ryan Hoskins - Project Coordinator
Nick Rosen - Systems Specialist
GoServe Team
Copyright 2017. Ovation Systems
Performance Training
For Marketing, Sales and
Service Professionals
GoServe equips professionals with social networking, content, and mobile engagement skills.
Participants work independently or in a team structure, and weekly segments include topical materials, checkpoints, case studies and associated tools. It includes industry-specific resources for optimal customer engagement.
Digital badges are awarded for segment completion, and the program includes facilitation guides.
Talent
Social
Program Components
GoServe
Bring Service Back.
"If you make customers unhappy in the physical
world, they might each tell six friends. If you
make them unhappy on the internet, they can
each tell 6,000 friends."
- Jeff Bezos
